Terms and Conditions

Sing and Sign Terms and Conditions SPRING/SUMMER 2020

Term dates are on the Hackney and Tower Hamlets Sing and
Sign website www.sasel.co.uk (Sing And Sign East London)

Booking system 

To secure a place in a class, please book online at http://www.booking.sasel.co.uk
There are 2 ways to pay, either by credit card or via Paypal. 

Refunds policy 
 
•If you withdraw from classes before you receive your password, I will refund you
minus any costs incurred such as £15 for processed membership.

•If you wish to withdraw from classes and inform me within the first week of your online access to your first class by e-mail to sukiegreen@singandsign.co.uk. In that circumstance, I will offer a refund for
the remainder of the term, minus the class you have accessed and a £10 admin charge and any costs incurred such as £10 for processed membership.

https://www.nhs.uk/conditions/coronavirus-covid-19/

Complaints procedure 
I really hope that you will be delighted with your experience of Sing and Sign @Home
classes. I am absolutely committed to you finding that your class meets or exceeds
your expectations and that you enjoy your classes enough to recommend Sing and
Sign to all of your friends! 


However, if there is anything you are not happy with, I would like to hear about it. Please do get in touch if you have a complaint or concern (or compliment!). I will always do my best to resolve any problems as quickly as possible and to everyone’s
satisfaction. If there is any aspect of the course/classes that you are unsure about,
please ask! 

Contact me: • Sukie Green 07899 820205